Simple, Transparent Pricing
Choose the plan that's right for your support team. All plans include core features with different limits and capabilities.
Starter
For small teams getting started
- Up to 3 team members
- 500 tickets per month
- Basic knowledge base
- Email support
Professional
For growing support teams
- Up to 10 team members
- Unlimited tickets
- Advanced knowledge base
- SLA management
- Priority email & chat support
Enterprise
For large organizations
- Unlimited team members
- Unlimited tickets & features
- Custom integrations
- Dedicated account manager
- 24/7 phone & priority support
Frequently Asked Questions
Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll be prorated for the remainder of your billing cycle. When downgrading, the new rate will apply to your next billing cycle.
Yes, we offer a 14-day free trial on all plans. No credit card is required to start your trial. You can upgrade to a paid plan at any time during or after your trial period.
We accept all major credit cards including Visa, Mastercard, and American Express. For Enterprise plans, we also offer invoicing with net-30 payment terms.
Yes, you can cancel your subscription at any time. When you cancel, you'll maintain access to your plan until the end of your current billing cycle. We don't offer refunds for partial months.
Still have questions?
Our team is ready to help you find the perfect plan for your support needs. Contact us for a personalized consultation.