Our Blog

Insights, updates, and stories about customer support and our platform.

Featured post image

Product Update June 12, 2023

Introducing the New Dashboard Experience

We've completely redesigned our dashboard to make it more intuitive and powerful. Learn about all the new features and how they can help your support team be more efficient.

Read more

Post image

Guide May 28, 2023

5 Ways to Improve Customer Response Times

Learn practical strategies to reduce your response times and keep your customers happy.

Read more

Post image

Case Study May 15, 2023

How TechCorp Reduced Support Tickets by 45%

See how one of our customers transformed their support operations with our platform.

Read more

Post image

Industry April 30, 2023

The Future of AI in Customer Support

Explore how artificial intelligence is changing the landscape of customer service.

Read more

Post image

Tutorial April 18, 2023

Setting Up Automated Responses: A Step-by-Step Guide

Learn how to configure effective automated responses that save time and delight customers.

Read more

Post image

Tips April 5, 2023

Building a Knowledge Base That Actually Helps

Discover best practices for creating a knowledge base that reduces tickets and empowers customers.

Read more

Post image

News March 22, 2023

Mendify Raises $10M to Expand Customer Support Platform

Learn about our recent funding round and our plans for expanding our product offerings.

Read more

Subscribe to Our Newsletter

Get the latest articles, updates, and tips delivered directly to your inbox.